Submit a withdraw request from your Account page. When it is processed, the amount leaves your wallet. The minimum depends on the network's current payout fee and is shown on the withdraw form.

Your wallet uses the platform currency shown on your Account page. Bets and wins settle against that balance.

Use Forgot password on the sign-in page. We email a reset link to your address.

No. Casino play involves risk and you can lose money. Only play if you are of legal age and see our Responsible Gaming page for help resources.

Use the Contact Us form or email support@winpeakgames.com. Our team will follow up as soon as possible.

From your Account page, submit a deposit. Once it is processed, the funds appear in your wallet balance. Each crypto network has its own minimum, shown on the deposit form when you pick a network.

Yes. Email verification is required before you can deposit or withdraw.

Some funds may be reserved while a withdrawal is being processed. Bonus funds can be played but not withdrawn until wagering is finished.

Yes. Suspended accounts cannot sign in or play. Contact support if you believe this was a mistake.

A 100% first-deposit match up to $100 (30x bonus wagering), 50% reloads on your second and third deposits, 10% weekly loss cashback up to $50 with no wagering, and $15 cash to you when a friend completes their first $20 deposit. Details are on the Promotions page.